Shipping & Delivery

Popular Shipping FAQs

  • Where do you ship from?
    All orders are shipped directly from our warehouse in China, using trusted logistics partners to ensure safe and timely delivery.
  • Do your shipping costs include VAT and customs charges?
    Yes, all our listed shipping costs include VAT and any applicable customs charges. There will be no additional fees upon delivery.
  • How long does delivery take?
    • UK,  Scotland & Northern Ireland: 14–21 business days
    • Europe (Zone 1 & 2): 14–28 business days
    • Europe (Zone 3): 21–35 business days
  • How much does shipping cost?
    Shipping costs depend on the destination country and the order value. Full pricing is listed below.
  • Will I receive tracking information?
    Yes, once your order is dispatched, we will provide a tracking number via email.
  • Can I contact someone about my delivery?
    Absolutely. If you have any questions or concerns about your delivery, please email our support team at contact@luminorlighting.com.

UK, Scotland & Northern Ireland Delivery

We offer fast, tracked shipping throughout the UK, including Northern Ireland and Scotland.

Order Value Mainland UK Scotland & Northern Ireland
£0–£89.99 £5.99 £7.99
£90 and above FREE FREE

All prices include VAT. Orders are typically delivered within 6–10 business days. A tracking number will be provided upon dispatch.

European Delivery

We currently ship to the following European countries:
Germany, France, Netherlands, Belgium, Luxembourg, Ireland, Austria, Czech Republic, Poland, Spain (excluding islands), Portugal (excluding islands), Italy, Denmark, Finland, Sweden, Slovakia, Slovenia, Hungary, Estonia, Latvia, Lithuania, Romania, Bulgaria, Croatia, Greece, Norway, Switzerland, Iceland, Andorra.


Zone 1 – £9.99 to £79.99 (VAT included)

Countries: Germany, France, Netherlands, Belgium, Luxembourg, Ireland, Austria, Czech Republic, Poland

Order Value Shipping Fee
Up to £199.99 £9.99
£200–£499.99 £19.99
£500–£999.99 £39.99
Over £1000 £79.99, or contact us for a custom quote

Zone 2 – £19.99 to £99.99 (VAT included)

Countries: Spain (excluding islands), Portugal (excluding islands), Italy, Denmark, Finland, Sweden, Slovakia, Slovenia, Hungary, Estonia, Latvia, Lithuania

Order Value Shipping Fee
Up to £199.99 £19.99
£200–£499.99 £34.99
£500–£999.99 £54.99
Over £1000 £99.99, or contact us for a custom quote

Zone 3 – £25.99 to £99.99 (VAT included)

Countries: Romania, Bulgaria, Croatia, Greece, Norway, Switzerland, Iceland, Andorra

Order Value Shipping Fee
Up to £199.99 £25.99
£200–£499.99 £39.99
£500–£999.99 £59.99
Over £1000 £99.99, or contact us for a custom quote

All prices above include VAT and any applicable customs charges. A tracking number will be sent with every order. Estimated delivery time is between 8–16 business days depending on location.