Shipping & Delivery

Popular Shipping FAQs

  • Where do you ship from?
    All orders are shipped directly from our warehouse in China, using trusted logistics partners to ensure safe and timely delivery.
  • Do your shipping costs include VAT and customs charges?
    Yes, all our listed shipping costs include VAT and any applicable customs charges. There will be no additional fees upon delivery.
  • How long does order preparation take?

Usually we would take 3-7 days to prepare the item(s) in your order

  • How long does delivery take?

UK,  Scotland & Northern Ireland: 14–21 business days

  • How much does shipping cost?
    Shipping costs depend on the destination country and the order value. Full pricing is listed below.
  • Will I receive tracking information?
    Yes, once your order is dispatched, we will provide a tracking number via email.
  • Can I contact someone about my delivery?
    Absolutely. If you have any questions or concerns about your delivery, please email our support team at contact@luminorlighting.com.

United Kingdom (England, Northern Ireland, Scotland, and Wales)

We offer fast, tracked shipping throughout the UK, including Northern Ireland and Scotland.

Order Value UK Note
£0–£89.99 £7.99 Standard Shipping Service
£90 and above FREE Standard Shipping Service

 

All prices include VAT. Orders are typically delivered within 6–10 business days. A tracking number will be provided upon dispatch.