Popular Shipping FAQs
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Where do you ship from?
All orders are shipped directly from our warehouse in China, using trusted logistics partners to ensure safe and timely delivery.
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Do your shipping costs include VAT and customs charges?
Yes, all our listed shipping costs include VAT and any applicable customs charges. There will be no additional fees upon delivery.
- How long does order preparation take?
Usually we would take 3-7 days to prepare the item(s) in your order
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How long does delivery take?
UK, Scotland & Northern Ireland: 14–21 business days
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How much does shipping cost?
Shipping costs depend on the destination country and the order value. Full pricing is listed below.
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Will I receive tracking information?
Yes, once your order is dispatched, we will provide a tracking number via email.
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Can I contact someone about my delivery?
Absolutely. If you have any questions or concerns about your delivery, please email our support team at contact@luminorlighting.com.
United Kingdom (England, Northern Ireland, Scotland, and Wales)
We offer fast, tracked shipping throughout the UK, including Northern Ireland and Scotland.
| Order Value |
UK |
Note |
| £0–£89.99 |
£7.99 |
Standard Shipping Service |
| £90 and above |
FREE |
Standard Shipping Service |
All prices include VAT. Orders are typically delivered within 6–10 business days. A tracking number will be provided upon dispatch.